CRM Idol: Laurence Buchanan EMEA judge interview

Laurence Buchanan is a recognised authority and evangelist on CRM, Social CRM and customer experience transformation. He has spent over 12 years working in the CRM market, both as a sales and marketing leader and as a CRM subject matter expert. Laurence heads up CRM and Social CRM within the UK for Capgemini (Technology Services). [...]

CRM Idol reviews for Italian competitors

Just to inform you that the CRMIdol judges panel – Paul Greenberg, Mark Tamis, Laurence Buchanan and Silvana Buljan – after a great and huge job focused on analysis of contestants’ quality of their product, vision of their company, and much more, has reached another goal: completing the reviews of all 20 EMEA companies. And [...]

Facciamo il tifo per l’Italia…almeno nel CRM

Devo ammettere di aver trascurato un po’ il mio blog ma dovete capire che sono andato in ferie per due settimane e dovreste apprezzare il fatto che appena tornato mi sia già rimboccato le maniche per scrivere qualcosa, anzi per condividere una bella notizia Qualche tempo fa avevo scritto del contest CRM Idol ideato dal [...]

keep looking »