CRM Idol: Paul Greenberg EMEA judge interview

Tweet Paul Greenberg is the author of the best-selling CRM at the Speed of Light and President of The 56 Group, LLC, a consulting firm focused on CRM and Social CRM strategic services. He is a founding partner of BPT Partners, a training and consulting venture composed of a number of CRM luminaries. Paul is [...]

CRM Idol: Laurence Buchanan EMEA judge interview

Tweet Laurence Buchanan is a recognised authority and evangelist on CRM, Social CRM and customer experience transformation. He has spent over 12 years working in the CRM market, both as a sales and marketing leader and as a CRM subject matter expert. Laurence heads up CRM and Social CRM within the UK for Capgemini (Technology [...]