CRM Idol reviews for Italian competitors

Just to inform you that the CRMIdol judges panel – Paul Greenberg, Mark Tamis, Laurence Buchanan and Silvana Buljan – after a great and huge job focused on analysis of contestants’ quality of their product, vision of their company, and much more, has reached another goal: completing the reviews of all 20 EMEA companies. And [...]

Social CRM and the everlasting struggle between strategy and tech

This is my first post directly written in English so sorry for errors and grammatical mistakes (have mercy on me ) There are lots of rumors on “Social CRM” term and concept all around recently. So many experts are really disappointed by the way it’s evolving all the set of discussions and formal outputs on [...]