CRM Idol EMEA judges’ interviews: Silvana Buljan

Tweet Silvana Buljan has been involved as business consultant and subject matter expert in CRM projects since 1998, focusing on defining customer centric processes and policies and supporting their implementation in multi-national organizations. Her expertise lies mainly in CRM change management, organizational set-up and training/coaching for longterm CRM. She contributes in various expert panels as [...]

CRM Idol EMEA judges’ interviews: Mark Tamis

Tweet Mark Tamis is a european social business strategist & entrepreneur, at the intersection of social CRM, marketing and Enterprise 2.0. He has a background in managing Professional Services at a of US Software Vendors and now provides advice to B2B and B2C companies on the next generation of business strategies. Mark was one of [...]

Why CRM and listening are more than brothers

Tweet Do you know which is the most valuable thing that we need especially in this period of “whatever-you-want-just-do-it-social“? Time It’s always been preciuos in our lives but now, in a world over-connected, over-informed and over-dependent where your personal and customer experiences are deeply influenced by and based on networked communications, you are forced to [...]

keep looking »